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Stafftronix Virtual Assistants are used by busy people from amazing companies all over the world.

Jessa

Graphic Designer

Vivian

Bookkeeper

Honey B

Bookkeeper & Project Manager

Priscilla R

Executive Virtual Assistant

Kathryn Faye

Technical Support Virtual Assistant

Anna Lee

Architect & Interior Designer

Mary Christine

Architect & Designer

Elias S

Digital Marketing & Video Editor

Melody

Executive Virtual Assistant

Jeanalyn

Digital Marketing & Social Media Manager

Lexi

Digital Marketing Specialist

Celest

Executive Virtual Assistant

Madel

Accountant / CPA

Tricia

Digital Marketing Specialist

Jazz

Executive Virtual Assistant

Chelsea Danica

Executive Virtual Assistant

Toni P

Executive Virtual Assistant

Michael D

Triple Threat Virtual Assistant

Marie P

Project Manager

Stephanie S

Executive Virtual Assistant

Mark B

Virtual Assistant

Javier [Bilingual Virtual Assistant]

Bilingual Virtual Assistant

William C

Bilingual Virtual Assistant

Jessa

Graphic Designer

Jessa is a talented graphic designer, video editor & virtual assistant. She can help you maximize time and productivity with her immense skill & dedication.In addition to her schooling, she has completed intense Virtual Assistant training and has the skills & work ethic to complete your required tasks in a timely & conscientious manner.Jessa can provide high-quality assistance in:
  • Graphic Design
  • WordPress Management
  • Product Research & Listing
  • Photo & Video Editing
  • Internet Research
  • Other Administrative & Operational Tasks
Design Examples
virtual assistant
virtual assistant
 
Education
University of San Carlos
2010-2014
Bachelor of Science in Management Accounting
Professional Highlights
Nikita Suvalov Enterprises
2018
Product Researcher
Social Revenue Inc
2017
Social Media Manager

Skills

Graphic Design
95%
Video Editing
85%
WordPress Management
85%
Social Media Management
90%

Phone

310.299.2876

Location

Cebu City, Philippines

Vivian

Bookkeeper

Vivian is a hardworking bookkeeper & virtual assistant equipped with a never-quit attitude. She is team-orientated, a fast learner and adaptable to varying work environments.INTERVIEW VIVIAN TODAY!Vivian is a dual Degree holder, with Bachelors in both Computer Science and Physical Therapy but once she entered the workforce found she had a gift & passion for numbers and has done extensive work in Bookkeeping.She’s talented and takes great pride in her work. Vivian will make a wonderful addition to your team as your next virtual assistant.

Education

Felipe R. Verallo Memorial Foundation, Inc.

1999

Bachelor of Science in Physical Therapy

Cebu Institute of Technology – University

1993

Bachelor of Science in Computer Science

Professional Highlights

Probox Cebu Manufacturing, Inc.

2018

Bookkeeper

v  Record Sales and Purchases entries in the journal.

v  Monitor Monthly Sales and Purchases for VAT computation.

v  Monitor Aging report of customers.

Horeb Resources & Ventures, Inc.

2003-2018

Bookkeeper & Executive Assistant

v  Received invoices and matched them to appropriate purchase orders.

v  Scheduled payment of payables.

v  Prepared cheques and obtained the necessary signatures for them.

v  Encoded expenses on Quickbooks account.

v  Checked payroll entries and encoded them to RCBC online payment.

v  Monitored billings and called the client for payment.

Skills

Bookkeeping
90%
Financial Auditing
90%
Training
85%
Executive Assistant
90%

Phone

310.299.2876

Location

Philippines

Honey B

Bookkeeper & Project Manager

Honey is a well-rounded Virtual Assistant with a diverse skill set which includes Bookkeeping, Financial Analysis, Digital Marketing and more. She possesses excellent time management skills and can provide incredible support across many aspects of your business. View her full profile here.Honey is a Registered Nurse who with a Bachelors Degree in Nursing from Notre Dame University in the Philippines. She has since enhanced her skills and has worked as a Virtual Assistant in a number of various roles.She is proficient in QuickBooks and Scrum and consistently strives to keep up to date with all the modern software and platforms utilized in the modern marketplace. Honey will make a great addition to your team as your next Virtual Assistant.

SCHEDULE A TIME TO INTERVIEW HONEY!

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Education
Notre Dame University – Philippines
2006-2011
Bachelor of Science in Nursing
Professional Highlights
Freelance/Project Staff
2017-2018
Virtual Assistant
Honey handled a variety of VA duties, including:
  • Handling incoming and outgoing communication
  • Routing of communication to concern personnel
  • Technical Writing
  • Email Management
  • Schedule Management
  • Drafting Project Proposal
  • Database Management
  • Social Media Management
  • Ebay Store Manager
Various Hospitals
2014-2017
Registered Nurse Specialist
Handled total quality Nursing Management with adherence to international patient safety goal
Training & Certifications
BUSINESS ANALYTICS CONCEPTS AND FRAMEWORKS
U.P Online University | JULY 2018
B2B GROWTH HACKING AND DIGITAL MARKETING TOOLS
Udemy | March – 2018
SCRUM FUNDAMENTALS CERTIFICATION
ScrumStudy| January – 2018
INTRODUCTION TO PROJECT MANAGEMENT
Udemy | January – 2018
QUICKBOOKS ONLINE PROADVISOR CERTIFICATION
QuickBooks Online ProAdvisor Program | November – 2017

Skills

Quickbooks Bookkeeping
90%
Scrum Project Management
90%
Process Improvement
85%
Social Media Marketing
82%

Phone

31..299.2876

Location

Philippines

Priscilla R

Executive Virtual Assistant

Priscilla has exceptional experience as an Executive Secretary as well as performing for some of the top companies in the BPO industry. She was an SDP Scholar with a Bachelors Degree in English.Priscilla has served in high-end roles as an Executive Assistant & Secretary for leading executives in the Philippines and has gone on to work with the major players in the BPO industry, including Convergys.Priscilla will make a wonderful addition to your team as your next virtual assistant. View here full profile here.

SCHEDULE A TIME TO INTERVIEW PRISCILLA!

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Education
St. Theresa College
1975-1979
Bachelor ofArts w/ Sec. Science major in English
Professional Highlights
TelePhilippines
2016-2018
Customer Service Representative
Convergys Philippines
2006-2015
Customer Care Associate
Eliezer Universal Craft
2002-2006
Executive Secretary to the General Manager
Ludo &Luym Development Corp
1997-2001
Executive Asst. to the Vice Chairman
Electrolux Marketing Inc.
1981-1997
Executive Secretary to the Regional Sales Manager

Skills

Administrative
90%
Process Improvement
86%
Customer Service
90%
Operations
84%

Phone

310.299.2876

Location

Cebu City, Philippines

Kathryn Faye

Technical Support Virtual Assistant

Kathryn is an organized & highly creative Virtual Assistant. She loves the challenge of working within a dynamic and fast paced professional environment.Kathryn possesses a diverse skill set who has worked as a Tier 2 Technical Support agent with a Digital Marketing background for over 3 years with corporate experience with companies such as Mopro, 24/7 Customer Philippines and Convergys. She has the ability to adapt quickly, work efficiently,think creatively and work effectively as part of a team or independently.Kathryn will make an excellent addition to your team as your next Virtual Assistant. View her full resume & profile here.

SCHEDULE AN INTERVIEW WITH KATHRYN!

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Education
University of Cebu
2008-2012
Bachelor of Science in Nursing
Professional Highlights
Contact Solutions Research & BPO
2018
Data Analyst
  • Work with large amounts of data: facts, figures, and number crunching. Need to see through the data and analyze it to find conclusions.
  • Presents findings or transcribes the data into an understandable document.
  • Data needs to be precise.
  • Ensures validity of data analysis to come to correct conclusions.
  • Works on tickets based on supplier’s requests
CML Mopro
2017-2018
Digital Account Specialist
  • Engaged with clients by phone & email to provide premier customer service
  • Assisted clients understand the power of digital marketing by clarifying goals and online design functionality
  • Motivated clients to identify and reach their marketing goals
  • Fulfilled client requests and provide expert guidance regarding our process,marketing strategy and products
  • Provided excellent service to clients during on-boarding process through Launch of Website and continued support through the maintenance portion of the client’s lifecycle.
24/7 Customer Philippines
2016
Technical Support Representative – Tier 2
  • Monitoring and maintaining the computer systems and networks within an organization in a technical support role.
  • Troubleshooting steps, technical support for Internet, addressing inquiries related to account specific products and services, process order placement and tracking, refunds and replacement and other shopping account management through multi – channels (call, email and chat)
  • Tasks included installing and configuring computer systems, diagnosing hardware/ software faults and solving technical problems, either over the phone or face to face.
Author Solutions Philippines, Inc
2016
Submissions Representative
  • Assisted authors with collection of manuscripts, editing to ensure sure manuscript would pass content evaluation based on terms and condition between author and the company.
  • Worked with Design Illustrators, relaying author instructions.
Skills
Technical Support
Zendesk
Salesforce
Communication

Skills

Technical Support
90%
Zendesk
86%
Salesforce
84%
Communications
90%

Phone

310.299.2876

Location

Cebu City, Philippines

Anna Lee

Architect & Interior Designer

Anna Lee is a licensed architect with nearly a decade experience in the field. She can help you design and personalize your own space or assist you on commercial projects in your field. Her portfolio consists of project of all types of residential & commercial projects such as single story, two story residences, apartments, condominiums, villa, house extension and renovation, mixed use residential as well as hotel and commercial building and interior design. See her full profile.She has been featured in major publications as an innovator in the freelance architecture field and has gained top marks from clients across the globe. In August 2015 the Manila Times featured her in the following piece, The Architect Who Found Herself Online.

DESIGN EXAMPLES

Upon request we can provide you full access to Anna Lee's portfolio.

freelance architectfreelance architect[Best_Wordpress_Gallery id="4" gal_title="Anna Lee Prtfolio"] 
She has been featured in major publications as an innovator in the freelance architecture field and has gained top marks from clients across the globe.
Education
Far Eastern University
Bachelor of Architecture (BArch)
Professional Highlights
Owner/ Architect
2013-Present
Design Innovation
Anna Lee has taken her talents abroad as a leading freelancer in the architecture and interior design fields. She has worked a number of projects for both residential and commercial office space and hotel properties.
SM Properties
2005-2007
Design Officer
Anna Lee began her career working for the SM Corporation, the Philippines largest company, which specializes in shopping malls and other commercial real estate projects.

INTERVIEW ANNA LEE NOW!

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Skills

AutoCAD
94%
Building Architecture
90%
Home Design
90%
CAD/CAM
90%

Phone

310.299.2876

Location

Philippines

Mary Christine

Architect & Designer

Mary Christine is a talented Virtual Architect with 10 years experience with architectural projects, interiors, construction and management who will make a wonderful addition to your team. With more than ten years of experience and knowledge in architecture, interiors, construction and management, Mary Christine will make a wonderful addition to your team as a Virtual Architect. She is always enthusiastic about every projects -big or small- and for whatever purpose it is designed for she is keen and excited about learning new things, new concepts, new solutions. VIEW HER FULL PROFILEMary Christine is a Virtual Architect who loves to manage multiple tasks and can perform incredibly well even under pressure. She embraces the idea of interacting, discussing and collaborating with clients and team members to achieve doable goals, exceed expectations and redefine boundaries and limits.Mary Christine never shies away from constructive criticism, welcomes challenges or change that can help her hone her strengths and assess her weakness. She gets great enjoyment in intellectual conversations and short witty talks. Goals and detail oriented, she accomplished her goals through strategic planning, careful research and proactive contingencies.[ipages id="1"]virtual architect virtual architect
Education
Polytechnic University of the Philippines – OU
2017-Present
Master of Science in Construction Management
Mary Christine is currently in the process of finishing her Masters Degree in Construction Management.
Eastern Visayas State University
2005-2009
Bachelor of Science in Architecture
Professional Highlights
Freelance Work
2017-Present
Architect/Designer
 Act as a Lead Professional in all design work including other trades such as structural, plumbing, electrical, etc. Develop relationships with related professionals and with clients Manage the work of other design professionals. Provide architectural solutions to meet client’s requirements. Provide architectural support for development and modification activities. Work with team members to develop architectural strategies and guidelines. Work in compliance with company policies and procedures for operational efficiency. Recommend new technologies to management to develop robust application. Review and recommend improvements to existing application architectures. Assist in application design, development, integration and implementation activities. Analyze and troubleshoot architecture related issues in a timely fashion. Assist in Junior Architects in their assigned responsibilities when required. Assist in developing architecture documents, functional specifications, design documents, and architecture diagrams. 
Construction Manager
2017
MSY Holdings Corporation
 Plan the delivery of the project at hand. Manage the day-to-day working, utilization, implementation and technical consultants engaged on client assignments. From ensuring the correct material turns up before a job, to explaining the work ethics and activities to colleagues. Report progress on projects by suitable media to sector management, maintain and update project reporting, checkpoints and financial reporting to a high standard. Develop contacts with senior staff, directors, and other influential staff within each account during the implementation phase. Produce reports on each project at agreed intervals, and whenever substantive actions are required. Ensure all construction is being performed to quality standards in compliance with design specifications, drawings, budget and schedule. Interpret and explain plans and contracts terms to involved staff and contractors. Assist with preparing request for proposals for public tender of services and statement of work documents. Also contribute to contracts, change orders, material and services purchase orders for approval by Owner. Assess and where appropriate make recommendations on contractor requests for extension of time, claims for additional payment, and contractual disputes. Review quotes, material requests, procured items, deliveries and on-site production to validate accurate fulfillment and quality control.
QA/QC Architect
2016-2017
MSY Holdings Corporation
 Preparing Method Statement, Inspection and Test Plan, Inspection Checklists and QA/QC Records Forms. Review the Sub-Contractor’s and Vendor’s QA/QC deliverables i.e. Inspection and Test Plan, WorK Procedures, Method Statement etc. to ensure they meet the specified project requirements and standards. Conduct QC inspection and testing (Architecture/Finishes- walls, false ceiling, dry walls, doors, windows) based on Inspection and Test Plan, Checklist, Method Statement and Works Procedures. Check on Subcontractor’s and worker’s activities to ensure their works comply with project specification and international standards. He shall initiate Site Observation Report or Non-Conformance. Report to the Subcontractors or workers for noncompliance with the requirements. Assist and support the Project Team in resolving any related quality issues / problems initiated by Consultant and Client at site. Compile and register the QC documents or records for filing, handing over and archiving system upon completion of the project.

INTERVIEW MARY CHRISTINE TODAY!

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Skills

CAD Drafting
91%
Architecture
90%
Revit Drafter
90%
BIM Modeller
90%

Phone

310.299.2876

Location

Philippines

Elias S

Digital Marketing & Video Editor

Elias brings a wealth of creative potential and dedication to every project he undertakes. He got his start working for the major BPO & Call Centers in the field of customer service but has branched out as a Virtual Assistant. View his full profile here!Having worked with clients in the US and Australia he has developed into a a top-level Video Editor & Digital Marketing Specialist. Elias has developed web pages as well as provided SEO-friendly content. He's become very talented in Social Media Marketing, data-mining, funnels & lead generation.Creative media is an area Elias excels in, as he shines in transcription of audio & video files. He is experienced in creating & editing commercial level videos using Filmora and other platforms.Bring Elias on as your Virtual Assistant and you will find a young man passionate about helping you realize your small business goals!

Professional Highlights

Lustr

2018

Virtual Assistant

 

  • Conducted research.
  • Transcribing of audio files.
  • Sending emails to potential leads.
  • Conducted lead generation.

The Wedding Experts

2017-2018

Virtual Assistant

 

  • Managed Social Media accounts
  • Managed client’s website and responding to comments
  • Edited and created Podcasts
  • Worked/Created/Edited videos for business marketing
  • Used Autoresponders to email subscribers
  • Audio transcribing
  • Worked and managed projects to be created on a weekly basis
  • Research and data entry
  • Administrative tasks

Client Connections

2016-2018

Social Media & Digital Marketer

 

  • Created Web Pages via online software (ClickFunnels, Ten Minute Funnels, etc.).
  • Create Funnels using an online software that my client owns (ClickFunnels, Ten Minute Funnels, Convertri, Igloo, etc.).
  • Worked with Autoresponders such as Aweber, MailChimp, Active campaign for email management.
  • Created an online directory using an online software called Brilliant Directories.
  • Created membership sites using an online software called EverLesson.
  • Online research/data mining/lead generation for my client’s clients.
  • Created visual representations of my client’s data via MS Power Bi
  • Video editor/creator.
  • Created Facebook Ads.
  • Transcribed videos/audios.
  • Sorts out and organizes my client’s documents.

Ambid Technologies

2013-2016

Tier I Team Manager – Customer Support

 

  • Answered customer queries via chat.
  • Answered customer queries via email.
  • Learned and mastered my client’s online software and have created web pages and funnels using the software.
  • Created templates for customer’s usage.
  • Managed a 6 people customer support team.
  • Thought team members about the software and updates them about it.
  • Checked team’s performance on a daily basis.
  • Created reports on weekly and monthly basis.
 

INTERVIEW ELIAS NOW!

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Skills

Video Editing
90%
Social Media Management
84%
Customer Service
93%
Lead Generation
88%

Phone

310.299.2876

Location

Cebu City, Philippines

Melody

Executive Virtual Assistant

Melody is a Rock-Star VA who comes with over four years proven experience as a Virtual Assistant. She possesses excellent initiative and has above average communication and listening skills.Melody has shown great versatility in her VA career, having worked with clients both large and small and on a number of various projects. She works as well independently as in a team dynamic, with initiative her clients have raved about.A lifelong learner, Melody holds three Bachelors Degrees in Business Management, Psychology and Secondary Education. She's served as an Executive Assistant to the CEO of an Australian company and includes bookkeeping, project management and data mining among her very long list of skills sets she brings to the table.If you're an entrepreneur or small business owner in need of a cracker-jack individual to help you get things on track, hire Melody as your Virtual Assistant. She'll bring the same care with your business she brings to her children family and will take care of all the tasks that keep you from regaining your focus! 
Education
University of Cebu
2001-2005
Bachelor in Science in Business Management
In addition, Melody has gone on to obtain Bachelors Degrees in Psychology and Secondary Education as well.
Professional Highlights
Maids 2 Order – Australia
2017-2018
Operations Manager/Administrator
Note taking during meetings • Database Building / Updating Contacts or CRM • Answering Customer Service Emails /Tickets / Chat • Bookings management and Team Scheduling • Calendar Management • Appointment Scheduling • Travel Arrangement and Planning • Reminder Services • Dropbox / Google Drive Organization • Data Entry in Word, or Google Docs • Creating / Managing Spreadsheets • Preparing PowerPoint / keynote Presentations • PDF Conversion, Splitting and Merging • Data Mining & Development / Lead Generation • Blog posting and management • Voicemail Checking • Sending Client Invoices • Basic Bookkeeping (XERO) • Project Management & Training Tasks • Project Management Between You and Team members • Preparation of Training Materials • Training of New Virtual Staff • Deadline / Deliverables Tracking • Social Media Skill (facebook, pinterest, twitter, Instagram,etc)
Blue Ocean BPO
2015-2017
Virtual Assistant
Clients and Contracts under My Virtual Workforce : Virtual Executive of Bellouco Consulting Pty.Ltd. Virtual Function: Executive Production Coordinator directly reporting to the CEO. Virtual Executive of RAW Dance Company Virtual Function: Bookkeeping ,Appointment Setting, Email /Calendar Management, and General Admin Support. Virtual Executive of VQuip Pty.Ltd.Australia Virtual Function: Calendar Management, Outbound Lead Mining, Lead Generation and Appointment Setting, Marketing and Sales Executive. Virtual Executive of Insync Institute Virtual Function: Customer Service Extraordinaire, Clients Relations Officer, Bookings and Appointment Setting, Calendar and Email Management. Virtual Executive of Justin Castles Photography Virtual Function: Email and Calendar Management, Social Media Marketing and Management, and General Admin Support Virtual Executive of German Vargas Realty Virtual Function: Senior Virtual Assistant / General Admin Support Virtual Executive of Jon Oates /Affordable Energy Pty.Ltd.) Virtual Function : Marketing Sales Coordinator and General Admin Support
Reef Point Real Estate
2013-2014
Executive Assistant to the CEO
In this position, Melody served as Virtual Executive Assistant to company CEO John Reeves.

INTERVIEW MELODY TODAY!

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Skills

Project Management
90%
Bookkeeping
86%
E-Commerce Management
83%
Social Media Marketing
83%

Phone

310.299.2876

Location

Cebu City, Philippines

Jeanalyn

Digital Marketing & Social Media Manager

Jeanalyn is a reliable and hardworking Virtual Assistant with over 10 years professional experience in a BPO environment executing high quality and efficient service to different fields of business.An Accounting Grad skilled in social media management, digital marketing and lead generation Jeanalyn can bring vitality to your social media and digital footprint.She is extremely proficient in data mining and scraping, market research, customer service and a host of roles to help move your small business forward.Hire Jeanalyn as your Virtual Assistant and experience the freedom to focus on the bigger picture.
Education
University of Batangas
1995-1999
Bachelor of Science in Commerce Major in Accounting
Professional Highlights
DGS New York
2018
Data Processing Virtual Assistant
  • Enter orders in to system (ADS) for the production process
  • Manage the inventory of the stocks
  • Communicate to the sales team the orders to be entered, discrepancies, inventory and other concerns
  • Directly report to the manager for the sales order entered, stocks availability by printing the PDF files and send it through Skype and Outlook
  • Ensure the accurateness of details entered in the system and report any differences from the sales order
Golfstyles Inc. Michigan USA |
2017-2018
Lead Generation
  • Search business names that will advertise in a golf course for a certain location (contact person, phone number, email address, website and facebook page)
  • Search golf courses for a certain state in the US to be able to put advertisements on certain business and sending samples and proposal to them
  • Ensures that all data needed are all correct send email or message to the Facebook pages to leads for the advertisement proposal send email or message for follow up
Skills
Social Media Marketing & Management
Market Research
Data Scraping
Web Development

Skills

Social Media Marketing
89%
Social Media Management
91%
Data Scraping & Market Research
88%
Web Development
85%

Phone

310.299.2876

Location

Philippines

Lexi

Digital Marketing Specialist

Lexi is a highly-talented Digital Marketing Virtual Assistant who prides herself on being a  motivated self starter and easy to train. She excels in creating  exemplary customer experience and strives under pressure.As evidence of her desire to learn new skills Lexi holds two Bachelors Degrees, in General Education and Architecture. In her professional career she has purposely sought out new role and experiences to build upon her already impressive skill set.Digital Marketing is among her greatest strengths and its a field Lexi feels most at home with. That said, in addition to this she excelled as a Technical Consultant and became quite familiar with Accounting processes while serving as a Technical Consultant for Quickbooks.If you're looking for a Virtual Assistant with strong Digital Marketing, social media & content skill, along with a passion for excellence and a desire for improvement, Lexi is the one to help you achieve your business goals.
Education
Rizal Technical University
2010-2013
Bachelors Degree, BS Architecture
Philippine Normal University
2009-2010
Bachelors Degree, BS General Education
Professional Highlights
Retail Software Associates
2016-2018
Customer Experience Manager
  • Manages over 20 “installed based” accounts for an IT consultancy firm (Microsoft Gold Partner and LS NAV Platinum Partner
  • Provides training and consultation to customers and prospects
  • Presents and demos for products and services
  • Reporting and analysis of current issues and concerns of customers
  • Provides events, seminars and training for customers for knowledge sharing and client engagement
  • Initiates client facing meetings to discuss relevant and important project issues
  • Provides resources and manages schedule for deployment to customers
  • Host scheduled project kick offs and provides motivation to customers
  • Produced series of Training and Seminars relevant to current BIR CAS and TRAIN law required processes
  • Provides exemplary result on issues  and concerns by following up on support tickets and cases
 
Hilti Philippines
2016
Lead Generation Specialist
  • Research and validation of prospects
  • Government and non-government data research
  • CRM Data Entry Weekly and monthly data reporting
  • Competitor check
  • Delivery of new sales related solutions
Quickbooks
2013-2014
Technical Consultant
  • Software Consultation
  • Troubleshooting Assessment on books of accounts
  • Chart of Accounts Management
  • Reports Generation
  • Sales
  • Retention

Skills

Digital Marketing
93%
Photo Editing
93%
Social Media Management
90%
KPI Management
88%

Phone

310.299.2876

Location

Philippines

Celest

Executive Virtual Assistant

𝗖𝗲𝗹𝗲𝘀𝘁 𝗶𝘀 𝗮 𝘁𝗼𝗽-𝗹𝗲𝘃𝗲𝗹 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 with nearly a decade of experience in 𝘣𝘢𝘯𝘬𝘪𝘯𝘨 & 𝘪𝘯𝘵𝘦𝘳𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘵𝘳𝘢𝘥𝘦. She has worked most recently as a Sales Associate to top Executives and brings a warm personality to go with excellence communication skills and a thorough understanding of what is needed to drive and meet company goals.With well-rounded tangible skills which includes high-level understanding of 𝘊𝘢𝘯𝘷𝘢 and 𝘚𝘩𝘰𝘱𝘪𝘧𝘺, she can meet the demands of the evolving marketplace while combining a firm understanding of 𝘵𝘳𝘢𝘥𝘪𝘵𝘪𝘰𝘯𝘢𝘭 𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦𝘴 𝘢𝘯𝘥 𝘮𝘦𝘵𝘩𝘰𝘥𝘴. She's worked with clients and business partners from Spain to Korea and will make a wonderful addition to your team when you 𝗵𝗶𝗿𝗲 𝗵𝗲𝗿 𝗮𝘀 𝘆𝗼𝘂𝗿 𝗻𝗲𝘅𝘁 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁. 
EDUCATION
Philippine Normal University
2006-2010
Bachelor of Early Childhood Education
PROFESSIONAL HIGHLIGHTS
Great Unity Philippine Trading, Inc.
2016-2019
System Data & Sales Assistant
  • Sales & Marketing data entry, maintenance & retrieval.
  • Conduct analysis & produce reports.
  • Manage agenda/travel arrangements for upper management.
  • Coordinate office activities and operations to secure efficiency and compliance to company policies.
  • Providing support to management in all HR activities, inclusive of recruitment and selection, industrial relation, employee relation, training and development and conflict resolution.
Great Unity Philippine Trading, Inc.
2014-2016
Business Development Executive
Linkage Food Ventures, Inc.
2013-2014
Key Account Specialist
Espa-Fil Import and Export Company
2012-2013
Account Executive
Bank of the Philippine Islands
2011-2012
Service Associate

INTERVIEW CELEST TODAY!

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Skills

Communication
90%
Data Analysis
87%
Canva
90%
Shopify
84%

Phone

310.299.2876

Location

Philippines

Madel

Accountant / CPA

Madel comes to Stafftronix as an exceptionally gifted and talented professional who in addition to being a Certified Public Accountant (CPA) also comes with a wide range of skill and experience that makes her perfectly suited to assist you in your business goals when you hire her as your Virtual Assistant.In her professional career she has already had quite a diverse set of experiences having worked in private and public sector, as well as for various NGO's. Madel added to her impressive list of experiences by working as a Procurement Analyst for one of the Philippines largest BPO companies.As an intelligent and diligent CPA, Madel can handle any Accounting or Bookkeeping tasks thrown her way, with the extra advantage of understanding what those numbers mean and how they will affect your business. Make a winning decision and hire Madel as your Virtual Assistant today!

EDUCATION

Far Eastern University

2007-2012

Bachelor of Science in Accountancy

Madel went on to pass her CPA License in October 2012.

PROFESSIONAL HIGHLIGHTS

Global Virtuso

2017-2018

Procurement Analyst

Industry Business Process Outsourcing Specialization Procurement/ General Accounting

– Invoice Certification through Oracle – Payable Reconciliation – Supplier Database Maintenance – Receipt attachment and Itemization through SAP Concur

Cultural Center of the Philippines

2016-2017

Administrative Officer/ Bids and Awards Committee Secretariat

Industry Government Owned and Controlled Corporation/ Arts and Culture Specialization Public Procurement – Prepares minutes of meeting – Prepares and issues bidding documents for sale – Post advertisements in PhilGeps Website – Acts as the central communication personnel for BAC Projects – Schedules and Facilitated the preparation for BAC meetings – Acts as custodian of BAC documents

Odfjell Drilling Philippines Corp.

2015-2016

AP Accountant

Industry Business Process Outsourcing Specialization Finance – General Accounting

– Took custody of Petty Cash fund and Check for release – Reviewed and processed disbursement documents – Conducted monthly bank reconciliation – Financial Reporting

– Prepared the lapsing schedule for fix assets – Prepared monthly amortization of prepaid assets

Leslie Corporation

2011-2015

Junior Accountant

Industry Franchising/ Food & Beverage Specialization Basic Accounting and Bookkeeping

– Reviewed and processed disbursement documents – Prepared and applied credit and debit memos – Prepared Expanded Tax Returns for Corporation’s Affiliates – Conducted Sales Invoice Confirmation – Prepared Daily Cash Receipts – Reconciled delivery shortages – Prepared sales order

 

INTERVIEW MADEL TODAY!

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Skills

Accounting
90%
Account Reconciliation
90%
Quickbooks
87%
Photoshop CS3
85%

Phone

310.299.2876

Location

Philippines

Tricia

Digital Marketing Specialist

Tricia is a uniquely talented young professional with a diverse skill set who will make a wonderful addition when you hire her as your next Virtual Assistant. A graduate with a Degree in Information Technology she possess all the tools needed to help your business increase its reach and brand recognition as a Digital Marketing Specialist.She started her professional career with Convergys, one of the BPO industry's largest companies, as a customer service representative. From here she moved her talents over to 95.9 FM Big Sound Radio in the Philippines where she assisted in the advertising division.Tricia has WordPress skills, is a creative and intuitive content writer, has social media marketing skills to go along with a talent in graphic design, video & photo editing. If you're looking for a young go-getter with an nearly limitless pool of skills, hire Tricia as your next virtual assistant and watch your business thrive! 
EDUCATION
Baguio College of Technology
Associates Degree in Information Technology
PROFESSIONAL HIGHLIGHTS
Convergys Baguio
Customer Service Representative
95.9 Big Sound FM
Assistant Marketing Secretary

INTERVIEW TRICIA TODAY!

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Skills

Social Media Marketing
90%
Web Design (WordPress)
88%
Photo & Video Editing
89%
Content Writing
88%
Graphic Design
86%

Phone

310.299.2876

Location

Philippines

Jazz

Executive Virtual Assistant

Jazz is an extremely skilled and experienced Virtual Assistant who has worked with IBM and other Fortune 500 companies. She has gained experience in a number of disciplines including customer service, Technical Support, Account Recovery and Inside Sales.While she initially majored in Education in college, Jazz switched gears into communication and entered the Philippines BPO industry and quickly found her place in the professional world. She has a solid track record of excellence and at each stage of her career has been careful to expand her skill sets to keep up with the ever-changing nature of the marketplace in the digital age we live in.If you're looking to hire a seasoned Executive Virtual Assistant with real-world corporate experience and a drive to success and better herself, Jazz will make a welcome addition to your company and help your business achieve its goals 
EDUCATION
Bachelors of Mass Communication
PROFESSIONAL HIGHLIGHTS
ALORICA
2015-2017
Healthcare Customer Representative
CONVERGYS PHILIPPINES
2012-2015
Customer Service Specialist / Inbound Sales
Jazz worked on Macy’s & Bloomingdale’s campaigns for Convergys.
VXI PHILIPPINES
2010-2012
Technical Support & Finance
While with VXI, Jazz worked on campaigns for AT&T, Western Union and Citibank.
IBM PHILIPPINES
2008-2010
Financial Account Representative

INTERVIEW JAZZ TODAY!

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Skills

Customer Service & Support
91%
Administrative Assistant
90%
Technical Support
85%
ESL Instruction
88%

Phone

310.299.2876

Location

Philippines

Chelsea Danica

Executive Virtual Assistant

Chelsea is an incredibly talented Executive Virtual Assistant with a diverse skill set who has served C-Level Executives. She has experience in the both the BPO industry and as a freelance virtual assistant and can utilize this versatility to help you achieve your business goals.Chelsea hold a Bachelors Degree in English and upon starting her professional career entered the Philippines BPO Industry where she worked on campaigns for US Health Care giant Blue Shield as well as Australia's leading telecommunications company, Telstra.She has proven herself as a Virtual Assistant and has worked under a CEO and other C-Level Executives. If you're looking for a versatile, diligent and skilled professional to relieve you of burdensome tasks so you can focus on the core needs of your business, hire Chelsea as your next Virtual Assistant.
EDUCATION
PHILIPPINE NORMAL UNIVERSITY
20019-2013
Bachelor of Secondary Education, Major in English
PROFESSIONAL HIGHLIGHTS
DURABLE MEDICAL EQUIPMENT – US
2018
Executive Assistant to CEO/
  • Working with different teams of the company and assist with their day to day concerns
  • Content creation for and scheduling post for company’s social media
  • Arranging of travel itinerary, hotel accommodation, parking
  • Assisting the e-Commerce team in tracking orders, making sure that the items are all in stock and delivers are made on time
  • Checking the daily activity report of the employees
  • Assist in FBM listings, Amazon, Walmart, Farapp, Jett, Asana, and other channels
  • Edit and tracks inventory in Netsuite. Change SKUs and adding of new SKUs
SECURITY SERVICES COMPANY – US
2018-2019
SEO Lister/Virtual Assistant
  • Responsible for ensuring that a business’ online content can be found and viewed by potential and current customers
  • Look for free business directories where we can place our content online
  • Claim and create listings and edit the business content online
REAL ESTATE FIRM – CANADA
2017-2018
Executive Assistant to Chief Growth Officer
  • Setting up client’s schedule and work calendar
  • Time and daily management, scheduling of meetings, correspondence, and note-taking
  • Accepting and making phone calls
  • Setting business meeting and agendas
  • Sending memos and creates minutes of meeting
  • Reviewing incoming reports
  • Setting the executive’s daily schedule
  • Handling executive’s email and CRM tools
  • Social media posting and blog content creation
  • Data scraping and lead generation
  • Booking and arranging travel, transport and accommodation
  • Coordinating with other executive assistants and check if they have met their daily goals
  • Attendance monitoring of subordinate EAs.
TELSTRA RESIDENTIAL BILLING – AUSTRALIA
2013-2014
Customer Service Associate
  • To resolve customer complaints via phone, email, mail, or other media
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
  • Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts
  • Take payment information and other pertinent information such as address and phone numbers; provide company information & services.
  • Answer questions and suggest solutions in relation to products and services
BLUE SHIELD OF CALIFORNIA – US
2012-2013
Provider Service Associate – Product Specific Trainer
  • Conducted new hire product training that adheres to training guidelines
  • Provided floor support during nesting period
  • Conducted calibration session
  • Updated and developed training program
  • Handle Member, Provider, or Sales Agent calls concerning eligibility, benefits, provider information, clinical inquiries, pharmacy needs, and billing inquiries
  • Composes written correspondence letters to answer benefits/provider inquiries
  • Coordinates membership changes such as member’s primary care physician

INTERVIEW CHELSEA TODAYAND HIRE HER AS YOUR VIRTUAL ASSISTANT

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Skills

Executive Administration
90%
Web Development & Maintenance
81%
Social Media Management
88%
Point of Sale
90%

Phone

310.299.2876

Location

Philippines

Toni P

Executive Virtual Assistant

Toni is an experienced Executive Virtual Assistant who has experience as a social media manager, Customer Service Agent and bookkeeper. She seeks a position where she can apply her knowledge and skills to help you achieve your business goals.Toni is always eager to learn new skills and strategies tricks from anyone - regardless of the industry they're working in. She is very reliable and can easily adapt to any changes.Toni will be an excellent addition to your team when you hire her as your next Virtual Assistant.[embedyt] https://www.youtube.com/watch?v=4PuxP0tDWTQ[/embedyt] 
EDUCATION
FAR EASTERN UNIVERSITY
2005-2009
Bachelor of Elementary Education Major in Special Education
PROFESSIONAL HIGHLIGHTS
JUNO BLUE
2018-2019
Office administration and Amazon order management
  • Handle customer service tickets for different clients using our software,
  • Xsellco Create cases inside Amazon Seller Central and contacting Amazon Captive team when following up
  • Organize tasks and workload using our project management tool
  • Other ad hoc duties assigned by the Department Head
  • Completing basic Amazon account management and maintenance tasks such as shipping and billing using our software tools.
  • Basic research, data entry, and other ad-hoc tasks
  • Customer Support: Manage all customer support tickets through the Xsellco helpdesk. Use FAQ sheet for all product-related inquiries.
  • Order cancellations /Returns
HARRY LEE SOLUTIONS
2014-2016
Executive Assistant
  • Meeting with the clients to discuss the project requirements & workflow
  • Setting each project’s workflow, schedule, and deliverable’s
  • Overseeing a team of 5 web developers and providing daily feedback
  • Manage client’s social media accounts Video and audio
  • Edit for Podcast
TELEPERFORMAX
2009-2013
Team Leader
  • Achieve and Understands Product Knowledge and Quality of Customer Service
  • Accountable for the performance of the team
  • Responsible for maintain program`s efficiency metrics
  • Analyze KPI, identifying issues and trends
  • Performs Root Cause Analysis and formulates and executes action plans to improve performance

Skills

Office Administration
90%
Bookkeeping
87%
Social Media Management
83%
Customer Service
90%

Phone

310.299.2876

Location

Philippines

Michael D

Triple Threat Virtual Assistant

Michael D is a triple threat Virtual Assistant with a Bachelors Degree in Architecture who has Operations Experience with a proven track record of outstanding sales achievement. He has shown himself to be a leader and top performer at all stages of his professional career and will bring incredible value to your business as your Virtual Assistant.After studying Architecture, Michael decided to enter the Philippines thriving BPO industry, starting his career with Citibank. He rose to a leadership position heading a team on the Acquisitions division. From there he went on to lead Operational as well as Sales teams with a proven track record of dedication, professionalism and results.With a skill set that includes graphic & 3D design, Inside Sales and Process Development, Michael brings a unique level of diversity to the professional arena. Do your business a favor and bring Michael onto your team as your next Stafftronix Virtual Assistant.

SCHEDULE A TIME TO CHAT!

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EDUCATION

FAR EASTERN UNIVERSITY

1998-2003

B.S. ARCHITECTURE

PROFESSIONAL HIGHLIGHTS

COMMPEAK VoIP & TELCO SUITE

2018

OFFLINE SALES MANAGER

 

 

  • Sales manager handling pricing and contract negotiations.
  • Point person for technical sales and key accounts management.
  • Manages local market and APAC region.
  • Conducting online and onsite product demo.
  • New business acquisitions manager.
  • Salesforce technical lead.

BIZTEK OUTSOURCING

2014-2017

SENIOR SALES AND OPERATIONS MANAGER

 

 

  • Overall person in-charge for center operations.
  • Financial and business forecasting.
  • Hiring and delivery officer.
  • Client Services and Transition officer.
  • New business acquisitions officer.
  • Pricing and Contract Manager.
  • Overall administrative functions.
  • Overall business development functions.
  • Business Planning and Implementation Manager.
  • Manages all business verticals.

HARTE-HANKS PHILIPPINES

2012-2013

TEAM CAPTAIN/OPERATIONS SUPERVISOR

 

 

 

  • Oversees different LOB’s for the company
  • Directly interacting with US counterparts
  • Performs coaching and mentoring
  • Establishes areas of opportunities both in process and implementations
  • OS in charge with programs covering sales, lead generation, internet research.
  • Performs performance evaluation for proper skill set matching

CONTACTCENTER.COM

2006-2008

TRAINING AND DEVELOPMENT LEAD SPECIALIST/TRAINER and OIC 2nd LOB

 

 

  • Lead trainer for all the accounts of the center (5 B2B and B2C Campaigns)
  • Lead trainer for a major US F&A account
  • OIC for company’s support line of business(LOB) – credit repair
  • Plans and execute product specific training ( for new hires and program transferees) refresher and recurrent training (for existing employees; new hire orientation; basic skills training (communication)
  • Makes certain that company policies, rules and regulations are being adhered to within the premises
  • Creates and updates training materials (job aides, assessments and other instructional materials) on a regular basis
  • Manages and supervises trainees throughout the duration of training. Class size vary from eight (8) to thirty-five (35)
  • Monitors the performance of the trainees in the classroom and operation environments
  • Regularly researches for additional training opportunities that will assist in improving quality
  • Works hand in hand with other departments such as Administration, Account Management, Operations, Workforce, and Human Resources

Regularly Submits reports regarding the statistics of class numbers

CITIBANK N.A

2002-2004

TEAM LEAD ACQUISITIONS TEAM       

  • Reports directly to unit managers on weekly sales output
  • In charge with the acquisitions of new clients/customers through telemarketing scheme
  • In charge with call for cash customer request against their existing banking records
  • Monitors weekly performance of agents based on SLOs and SLAs
  • Reports month-to-date sales generation in accordance to current market approval percentages
  • Manages a team of eight senior agents and seven junior agents

Skills

Adobe Photoshop

Salesforce

AutoCAD

Process Development

Skills

Adobe Creative Cloud
91%
AutoCAD
90%
Process Development
87%
Inside Sales
94%

Phone

310.299.2876

Location

Philippines

Marie P

Project Manager

Marie is has a uniquely diverse skill set who has experience in a number of disciplines which make her an ideal candidate to be your next Stafftronix Virtual Assistant. She is very skilled in Project Management, SEO, Social Media & Digital Marketing, Web Development and much more.Marie graduated with a Bachelors Degree in Computer Science and has kept her skills up to date with the latest tools & technologies throughout her ever-impressive professional career. She's worked in the BPO field, media & entertainment as well as her transition as a top-level Executive Virtual Assistant.Do your business a favor and hire Marie as your next Virtual Assistant. You'll be bringing an intelligent, diligent and talented professional into your business who will help in ways you never thought imaginable.

EDUCATION

Trinity University of Asia

1990-1994

B.S. Computer Science

PROFESSIONAL HIGHLIGHTS

ENAMORED DESIGNS

2018

Chief of Operations

 

  • Recruiting
  • Social Media Management
  • Product Listing
  • Listing Profiles
  • Amazon Merch Hunt
  • Product Description
  • Lead Generation
  • Payroll
  • Project Management
  • Display Advertisement

SEO UNRIVALLED

2016-2018

Social Media Manager

 

Design / Creation / Video / Audio:

  • Designing Logos, Banners, Icons, eBook Covers and Headers
  • Designing Infographics Images 
  • Designing Landing / Sales / Opt-In Pages
  • Video Editing – graphic and music overlay
  • Transcription of Video and Audio Files
  • Forms Creation
  • Document Template Creation
  • Online Research
  • Data Mining & Development / Lead Generation
  • Blog Publishing Management
  • Creating Email Newsletters
  • Data Entry in google docs
  • EBook Creation / Layout / Formatting
  • Creating + Editing Follow-up Emails and Auto-responders
  • Weekly / Monthly Google Analytics & Traffic Reports

 

 

Social Media:

  • Social Media Management Tasks
  • Create Post and schedule:  Facebook, Instagram, Linked In, and YouTube
  • Promoting Facebook offers (paid ads) 
  • Collating and Interpreting Facebook Insights
  • Create and Manage LinkedIn Account / Profile
  • Manage YouTube Account
  • Upload Videos on YouTube
  • Moderating YouTube Comments
  • Uploading Videos to other Video Sharing Sites / Social Media
  • Answer inquiries and Messages on All Channel & Profiles – Create / Manage Facebook messenger bots – Content / Blog Post Creation – 1 p/wk. 
  • Moderating Blog Comments

 

Word Press  

  • Support WordPress Websites
  • Install WordPress Plugins and Themes
  • WordPress Theme Customization
  • WordPress Functionality and Plugin Enhancement
  • Site Maintenance / Security and Troubleshooting
  • CRM Integration & Social Media Integration

MMC HOME SOLUTIONS, LLC.

2016

General Virtual Assistant

 

  • Manage outbound marketing systems (direct mail, online, etc)
  • create/manage/maintain lists in excel
  • create/schedule/execute marketing campaigns 
  • CRM/Lead system management
  • input and manage of leads in CRM system (Podio) 
  • assign tasks to me and other team members as needed
  • Write/Send offers 
  • fill in preformatted with relevant data
  • calculate offers using preformatted calculators/tools and online data lookup
  • send by email/text/phone and mail using available online systems
  • Contact and follow-up leads (text, email, and possible verbal) –  – document and maintain business processes/procedures
  • OPTIONAL/Nice-to-have:  cold-call ~1-2 hours per day to pre-qualified leads using Skype 
  • OPTIONAL:  manage business social media for marketing purposes (not yet implemented)

EXPRESS SOLUTION

2014-2015

Transcriptionist

 

  • Decide which information should be included or excluded in reports.

 

  • Distinguish between homonyms, and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources on anatomy, physiology, and medicine.

 

  • Identify mistakes in reports, and check with doctors to obtain the correct information.

 

  • Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.

 

  • Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material.

 

  • Return dictated reports in printed or electronic form for physicians’ review, signature, and corrections, and for inclusion in patients’ medical records.

Skills

Project Management
95%
Digital Marketing
87%
Web Development
90%
Social Media Marketing
87%

Phone

310.299.2876

Location

Philippines

Stephanie S

Executive Virtual Assistant

Stephanie is an English Grad with excellent Virtual Assistant experience and great work ethic She prides herself on being able to work within a fast-paced environment who can multitask and balance out the need for both meeting deadlines and maintaining excellence.In her career as a Virtual Assistant Stephanie has had to handle a number of diverse tasks ranging from standard administration functions to managing a company's entire social media presence. She's sought constant improvement and development throughout her career and in particular has become quite gifted at spotting trending and relevant hashtags and deploying a strategy for maximum effectiveness.Hiring Stephanie as your next Stafftronix Virtual Assistant will be a wise move for your company and will allow you to focus on the big picture of your business.

EDUCATION

UNIVERSITY OF SAN CARLOS

2014

Bachelor of Secondary Education Major in English

PROFESSIONAL HIGHLIGHTS

LITTLE CAMPUS SINGAPORE

2018

English Teacher

 

  • Organize activities or implement a curriculum that allow children to learn about the world and explore interests.

 

  • Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime

 

  • Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents

 

  • Keep records of children’s progress, routines, and interest

 

  • Plan and deliver the programme in accordance with guidelines, frameworks and curriculum developed by the group.

 

  • Prepare and implement the programmes with age-appropriate teaching aids.

 

  • Supervise and monitor the safety of children in their care.

MY VIRTUAL WORKFORCE

2016-2017

Virtual Assistant

Email Support Agent

  • Worked for Sonic Electronix Inc. and GK Houses
  • Answers inquiry about the product or properties;
  • Check the status of orders and applications; Check availability of the property
  • Enters data for customers’ information;
  • Verifies information regarding billing;
  • Determines eligibility by comparing client information to requirements;
  • Establishes policies by entering client information; confirming pricing;
  • Informs clients by explaining procedures; answering questions; providing information through email;
  • Provides solution for product technical issues;
  • Respond timely to the customers’ complains.

Social Media Management

  • Worked for  Franklin Lincoln Enterprises
  • Manage and schedule posts through Hootsuite for Yogurtland
  • Edit photos through Canva
  • Check postings every day in Instagram and Facebook
  • Searched strategies to gain followers like trending hashtags

Data Entry

  • Worked for FC Appraisals and Helvetica
  • Send orders and propertys’ MLS to the typist
  • Process property information and ratings
  • Respond to the typist inquiries regarding appraised properties
  • Add and create accounts and leads to the Sales Force account

Executive Assistant /Administrative Tasks

  • Worked for Solace Lifesciences and Helvetica Group of Company
  • Check schedule meetings and managed calendars
  • Set up appointments and meetings
  • Call and remind things to do for the day
  • Check bookings and business flights
  • Respond to emails regarding the product offered by the company
  • Report to the client in a daily basis
  • Communicate to different department if needed

Skills

Social Media Marketing
90%
Operations & Administration
86%
Customer Service
90%
Technical Support
86%

Phone

310.299.2876

Location

Cebu City, Philippines

Mark B

Virtual Assistant

Mark is a talented video editor with an array of skills who will make an excellent addition to your team when you hire him as your next Stafftronix Virtual Assistant. A skilled professional with a Bachelors Degree in Information Technology, Mark began his career in various customer service and tech support roles for some of the Philippines largest BPO companies.Throughout his career he has shown a constant commitment to improving his professional skills and excels in video editing, graphic design, social media & digital marketing, web development and a number of disciplines that may be put to great use for your business.Mark describes himself as someone who is equipped with enough knowledge of administrative support, a little bit of social media marketing and a whole lot of positive-attitude. Put these valuable traits to work for you and your business when you hire Mark as your next Virtual Assistant. 
Lyceum of the Philippines University – Batangas
2007-2011
BACHELOR OF SCIENCE, MAJOR IN INFORMATION TECHNOLOGY
PROFESSIONAL HIGHLIGHTS
Shared Dream Enterprise Ltd. (Valuelink)
2017-2019
PRODUCT LINE MANAGER
Manages specific product lineUpdate stocks / inventoriesAnswers inquiry of clients (Amazon.com & Business Website)Also Served as:E-MAIL/CHAT SUPPORT REPRESENTATIVEShared Dream Enterprise Ltd. (Valuelink) | July 2018 – August 2018Answers inquiry of clients (Amazon.com & Business Website)
Alorica Lipa
2016-2017
CUSTOMER SUPPORT REPRESENTATIVE
Macy’s Customer Care SpecialistAnswers incoming call relating to Macy’s credit card.Activate the credit card, process payments and do miscellaneous requestrelating to customers Macy’s credit card.
TeleTech Lipa
2012-2015
CUSTOMER SUPPORT REPRESENTATIVE
Handles customer inquiry relating to their postpaid services likemobiles and mobile broadband, telephone lines, home internet servicesand television servicesHandles customer complaint about bills and services. Calm upsetcallers, repair trust, locate resources for problem resolution and designbest-option solutions.Do lots of sales and upselling

Skills

Video Editing
92%
Social Media Marketing
89%
Graphic Design
90%
Customer Support
94%

Phone

310.299.2876

Location

Philippines

Javier [Bilingual Virtual Assistant]

Bilingual Virtual Assistant

Javier is a bilingual Virtual Assistant and licensed Attorney in his native Nicaragua who can assist your business in a number of ways. He has strong written command of both English and Spanish, has studied and worked abroad in New York, USA and will make a wonderful addition to your team when you hire him as your next Stafftronix Virtual Assistant.He's earned high marks wherever he's worked in his professional careers. He has a diverse work experience which includes Customer Service, Technical Support, Sales and various Administrative roles. Hire Javier as your next Virtual Assistant and help your business tackle new markets in English, Spanish and beyond.
UPONIC, Granada
2010
Licenciado en Derecho
PROFESSIONAL HIGHLIGHTS
Lic. Bismark Marenco Torres

Skills

Customer Service
90%
Technical Support
86%
Paralegal
94%
Operations
84%

Phone

310.299.2876

Location

Nicaragua

William C

Bilingual Virtual Assistant

William is a bilingual Virtual Assistant from Nicaragua with a wealth of Customer Service Success. He has worked as an Administrative Assistant with +9 years of experience in a sensitive corporate environment.Outgoing and detail-oriented, William is proficient at building and maintaining professional relationships.and has excellent knowledge of (CRM) systems. If you are looking for a dedicated professional with strong written & verbal communication skills in both English & Spanish, do your business a favor and hire William as your next Stafftronix Virtual Assistant.
EDUCATION
Bluefields Indian and Caribbean University
2006-2009
MARINE BIOLOGY
PROFESSIONAL HIGHLIGHTS
Sitel S.A.
2009-2011
CSR & TECH SUPPORT
• Effectively managed a high-volume of inboundcustomer calls. • Answered a constant flow of customercalls with up to 10 calls in queue per minute. • Addressedand resolved customer product complaints em- pathetically and professionally. • Defused volatilecustomer situations calmly and courteously. • Accuratelydocumented, researched and resolved customer service issues.
Stream Global
2011-2013
SALES REPRESENTATIVE
Generated phone orders via telephone and utilization ofaccurate computer skills to input and retrieve data. Maintained security of customer’s personal informationwhile placing orders of various products.Excellent atbuilding rapport with prospective customers.Respond intimely customer questions, and concerns.Maintained ahigh level of knowledge and understanding of product features.
Language Select
2013-2016
REMOTE INTERPETER
Served as bridge between Spanish speaking person and theEnglish client for company such as • Government • healthinsurance • electric company • gas company • socialsecurity • car insurance • Cisco IT company

Skills

Spanish
94%
English
90%
Customer Service
98%
Technical Support
84%

Phone

310.299.2876

Location

Nicaragua
virtual assistant
The Stafftronix Difference

Time spent actually working while clocked-in.

The average employee is wasting between 50%-80% of their day on non-work related distractions. Time wasted is money wasted, $15 billion a year in the US alone, that’s money that could stay in your pocket simply by changing the way you assign your tasks.

0%
Traditional Employee
0%
Virtual Employee
Virtual Assistants To Meet Your High Standards

Some call them superhuman, We call them VAs

At Stafftronix, we hire only the best & brightest, detail-oriented professionals who pride themselves on providing our clients with the best assistance on the planet. All Virtual Assistants go through a rigorous, multi-step vetting process that tests everything from their communication and tech skills to their creativity and resourcefulness. Thousands apply, but only the best of the best get to call themselves VAs.

Testimonials

Don't just take our word for it, see what others are saying

At Stafftronix we recognize our success depends on helping make you successful, so we take a personalized approach to each customer, and our management team is never more than a phone call or email away.

Mark Wiggins

“Stafftronix has been instrumental in our company’s growth. Our VA, Claudine, has been amazing and takes care of all the tasks needed so we can focus on acquiring new clients and better servicing them!”

Mark Wiggins

Managing Partner
Michele Williams

“I have had a great overall experience with Stafftronix. I started using them initially for the cost savings, but I was shocked at hour quality the work has been and what they bring to my team.”

Michele Williams

Founder & CEO
Mathew Collins

“Thank you for a pleasurable experience. I was somewhat skeptical of using a Virtual Assistant but thanks to Stafftronix I am very satisfied and will probably be hiring an extra VA soon.”

Mathew Collins

CEO & Co-founder

Stop Wasting Hours And Start Assigning Tasks

Hours saved for
our clients

How It Works

How Stafftronix Personalized Approach Works

Getting started with a virtual assistant for the first time, building trust, and mastering the art of delegation are common concerns for all new clients, so our Client Success Team is always on hand to help you get started and to accompany you as your requirements evolve.

See the difference a premium assistant makes
Stafftronix Plans & Pricing

Select a Plan Now To Get More Done.

$260/mo
Entrepreneur Plan
  • 5 hours per week
  • 1 VA Included
Get Started
$455/mo
Startup Plan
  • 10 hours per week
  • 2 VA's Included
Get Started
$899/mo
Small Business Plan
  • 20 hours per week
  • 2 VA's Included
Get Started
$1660/mo
Executive Plan
  • 40 hours per week
  • 3 User Included
Get Started

Need a bigger plan? No problem. Get in touch and we'll discuss your exact requirements.

*all prices listed in USD. Speak to an agent for breakdown in your currency.

Contact

Tell us what you need so you can meet your virtual assistant.