Chelsea is an incredibly talented Executive Virtual Assistant with a diverse skill set who has served C-Level Executives. She has experience in the both the BPO industry and as a freelance virtual assistant and can utilize this versatility to help you achieve your business goals.

Chelsea hold a Bachelors Degree in English and upon starting her professional career entered the Philippines BPO Industry where she worked on campaigns for US Health Care giant Blue Shield as well as Australia’s leading telecommunications company, Telstra.

She has proven herself as a Virtual Assistant and has worked under a CEO and other C-Level Executives. If you’re looking for a versatile, diligent and skilled professional to relieve you of burdensome tasks so you can focus on the core needs of your business, hire Chelsea as your next Virtual Assistant.

EDUCATION
PHILIPPINE NORMAL UNIVERSITY
20019-2013
Bachelor of Secondary Education, Major in English
PROFESSIONAL HIGHLIGHTS
DURABLE MEDICAL EQUIPMENT – US
2018
Executive Assistant to CEO/
  • Working with different teams of the company and assist with their day to day concerns
  • Content creation for and scheduling post for company’s social media
  • Arranging of travel itinerary, hotel accommodation, parking
  • Assisting the e-Commerce team in tracking orders, making sure that the items are all in stock and delivers are made on time
  • Checking the daily activity report of the employees
  • Assist in FBM listings, Amazon, Walmart, Farapp, Jett, Asana, and other channels
  • Edit and tracks inventory in Netsuite. Change SKUs and adding of new SKUs
SECURITY SERVICES COMPANY – US
2018-2019
SEO Lister/Virtual Assistant
  • Responsible for ensuring that a business’ online content can be found and viewed by potential and current customers
  • Look for free business directories where we can place our content online
  • Claim and create listings and edit the business content online
REAL ESTATE FIRM – CANADA
2017-2018
Executive Assistant to Chief Growth Officer
  • Setting up client’s schedule and work calendar
  • Time and daily management, scheduling of meetings, correspondence, and note-taking
  • Accepting and making phone calls
  • Setting business meeting and agendas
  • Sending memos and creates minutes of meeting
  • Reviewing incoming reports
  • Setting the executive’s daily schedule
  • Handling executive’s email and CRM tools
  • Social media posting and blog content creation
  • Data scraping and lead generation
  • Booking and arranging travel, transport and accommodation
  • Coordinating with other executive assistants and check if they have met their daily goals
  • Attendance monitoring of subordinate EAs.
TELSTRA RESIDENTIAL BILLING – AUSTRALIA
2013-2014
Customer Service Associate
  • To resolve customer complaints via phone, email, mail, or other media
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
  • Assist with placement of orders, refunds, exchanges; cancel or upgrade accounts
  • Take payment information and other pertinent information such as address and phone numbers; provide company information & services.
  • Answer questions and suggest solutions in relation to products and services
BLUE SHIELD OF CALIFORNIA – US
2012-2013
Provider Service Associate – Product Specific Trainer
  • Conducted new hire product training that adheres to training guidelines
  • Provided floor support during nesting period
  • Conducted calibration session
  • Updated and developed training program
  • Handle Member, Provider, or Sales Agent calls concerning eligibility, benefits, provider information, clinical inquiries, pharmacy needs, and billing inquiries
  • Composes written correspondence letters to answer benefits/provider inquiries
  • Coordinates membership changes such as member’s primary care physician

INTERVIEW CHELSEA TODAY
AND HIRE HER AS YOUR VIRTUAL ASSISTANT

  • What industry is your business in? When possible we'll look for someone with experience in your field.
  • Give us the best # to reach you. Please include country code for outside US
  • Please let us know the skills your VA will need
  •  

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