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Mark is a talented video editor with an array of skills who will make an excellent addition to your team when you hire him as your next Stafftronix Virtual Assistant. A skilled professional with a Bachelors Degree in Information Technology, Mark began his career in various customer service and tech support roles for some of the Philippines largest BPO companies.

Throughout his career he has shown a constant commitment to improving his professional skills and excels in video editing, graphic design, social media & digital marketing, web development and a number of disciplines that may be put to great use for your business.

Mark describes himself as someone who is equipped with enough knowledge of administrative support, a little bit of social media marketing and a whole lot of positive-attitude. Put these valuable traits to work for you and your business when you hire Mark as your next Virtual Assistant.

 

Lyceum of the Philippines University – Batangas
2007-2011
BACHELOR OF SCIENCE, MAJOR IN INFORMATION TECHNOLOGY
PROFESSIONAL HIGHLIGHTS
Shared Dream Enterprise Ltd. (Valuelink)
2017-2019
PRODUCT LINE MANAGER

Manages specific product lineUpdate stocks / inventories

Answers inquiry of clients (Amazon.com & Business Website)

Also Served as:

E-MAIL/CHAT SUPPORT REPRESENTATIVE

Shared Dream Enterprise Ltd. (Valuelink) | July 2018 – August 2018

Answers inquiry of clients (Amazon.com & Business Website)

Alorica Lipa
2016-2017
CUSTOMER SUPPORT REPRESENTATIVE

Macy’s Customer Care SpecialistAnswers incoming call relating to Macy’s credit card.

Activate the credit card, process payments and do miscellaneous request

relating to customers Macy’s credit card.

TeleTech Lipa
2012-2015
CUSTOMER SUPPORT REPRESENTATIVE

Handles customer inquiry relating to their postpaid services likemobiles and mobile broadband, telephone lines, home internet services

and television services

Handles customer complaint about bills and services. Calm upset

callers, repair trust, locate resources for problem resolution and design

best-option solutions.

Do lots of sales and upselling

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