Alexa is a Dedicated team player with proven leadership and communication skills. She is seeking an opportunity to leverage my knowledge as a Customer Service and Sales Representative. Alexa possesses excellent follow-through and has a positive attitude that has allowed her to achieve company targets. Alexa maintained high level of knowledge and understanding of product features, marketing promotions and special offers, making her a top sales agent for sales in her campaigns. She is skilled in customer service as well as highly-qualified to do administrative tasks. Alexa will make a great addition to your team as a Virtual Assistant.
Lead Generation for Insurance Health Plan options.
● Alexa received inbound customer calls for various product purchases such as cable, phone, internet and alarm system. ● She was responsible for encouraging product upgrades for customer orders when appropriate and scheduling product deliveries or installations. ● Handling customer complaints and queries/ ● Facilitating necessary repairs and replacements. ● Alexa maintained high level of knowledge and understanding of product features, marketing promotions and special offers, making her a top agent for sales for the whole campaign. ● Was appointed as a Floor Support/Subject Matter Expert for over a year and provided help with agents need. ● Act as a Person Of Contact for New Hire and non-tenure agents.