FRESH START HOME IMPROVEMENT SCRIPTING PAGE

Hello and welcome to the NEW & IMPROVED Fresh Start Campaign! The following page will consist of scripting, objections & rebuttals, sales tips and other tools to help you be successful. We are all vested in your success and commit to provide you what you need to make that possible. But we cant do it alone, we need your input, your suggestions, your questions & concerns.

BE THE COMMERCIAL

Please watch the following interactive commercial, including all node modules, to get a feel of what your role is. You are, for all practical purposes, a commercial. A living and breathing interactive commercial. As you watch the following, envision yourself in the role of narrator, presenting them with an offer to beautify their most cherished investment, their home.

The home is where our memories happen. Its likely where our children take their first steps (not to mention conceived), where joyous Christmas dinners and gift exchanges happen, as well as the everyday moments that will live on in our thoughts. As you have discussions with the homeowner, project this vision in your tone, your words & phrases and your very phone posture. It is not merely enough to read a script, you must give a performance.

 

SCRIPT VARIATION #1

Hello, may I speak to Mr or Mrs ___________?

Good afternoon/evening, my name is ________ with Fresh Start Home Improvement. I was following up on an inquiry you made in the past about estimates on various hone improvement projects you were considering. I wanted to see when the best time to have one of our contractors come out to provide you a quick no obligation free estimate to give you a clear idea of your options.

Are mornings, afternoons or evenings best for you?

SCRIPT VARIATION #2

Hello, may I speak to Mr or Mrs ___________?

Good afternoon/evening, my name is ________ with Fresh Start Home Improvement. We’ve been doing a lot kitchen & bath remodeling with in the general area and we’re conducting a number of free estimates with some of your neighbors in the community this week so I was wondering…..what are some of the home improvement projects you’ve been thinking about getting done? Since we’re going to be in the area, we’d love to swing by and give you a free, no obligation estimate.

Are mornings, afternoons or evenings best for you?

SCRIPT VARIATION #3

Hello, may I speak to Mr or Mrs ___________?

Good afternoon/evening, my name is ________ with Fresh Start Home Improvement. We are offering a Free, No Obligation Pricing Estimate for Home Improvement projects for your house. This way, whenever you have some home improvement work to be done such as Flooring, Kitchen Remodeling, Roofing, Vinyl Siding, Window Replacement, Heating & Air Conditioning you’ll know exactly how much it would cost and how long it would take to complete. And even if have a regular contractor you deal with, you’ll have a clear idea of what the job should cost. It wont take up too much of your time and of course comes with no obligation.

Are mornings, afternoons or evenings best for you?

KEY POINTS TO NOTE

  • Our company is licensed, bonded, and insured, as are all our Contractors.
  • The estimate are free of charge and come with no obligation whatsoever.
  • Even if have a regular contractor you deal with, you’ll have a clear idea of what the job should cost.

OBJECTIONS & REBUTTALS

  • I’m not ready at this time – I can certainly appreciate that you’re not ready right this second, but when you decide to cross that bridge, what improvements did you have in mind?
  • I’m too busy at this time – I know what you mean. But when time permits, what improvements did you have in mind?
  • I’m just not interested – No problem, I know you weren’t sitting anxiously by the phone waiting for my call, but do you think the next improvement you do on your home will be an inside or outside job?

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