Graphic Design & Photo/Video Editing

Jessa is a talented graphic designer, video editor & virtual assistant. She can help you maximize time and productivity with her immense skill & dedication.In addition to her schooling, she has completed intense Virtual Assistant training and has the skills & work ethic to complete your required tasks in a timely & conscientious manner.Jessa can provide high-quality assistance in:

• Graphic Design
• WordPress Management
• Product Research & Listing
• Photo & Video Editing
• Internet Research
• Other Administrative & Operational Tasks

Anna Lee is a licensed architect with nearly a decade experience in the field. She can help you design and personalize your own space or assist you on commercial projects in your field. Her portfolio consists of project of all types of residential & commercial projects such as single story, two story residences, apartments, condominiums, villa, house extension and renovation, mixed use residential as well as hotel and commercial building and interior design. See her full profile.She has been featured in major publications as an innovator in the freelance architecture field and has gained top marks from clients across the globe. In August 2015 the Manila Times featured her in the following piece, The Architect Who Found Herself Online.

DESIGN EXAMPLES

Upon request we can provide you full access to Anna Lee's portfolio.

[Best_Wordpress_Gallery id="4" gal_title="Anna Lee Prtfolio"] 

Lexi is a highly-talented Digital Marketing Virtual Assistant who prides herself on being a  motivated self starter and easy to train. She excels in creating  exemplary customer experience and strives under pressure.As evidence of her desire to learn new skills Lexi holds two Bachelors Degrees, in General Education and Architecture. In her professional career she has purposely sought out new role and experiences to build upon her already impressive skill set.Digital Marketing is among her greatest strengths and its a field Lexi feels most at home with. That said, in addition to this she excelled as a Technical Consultant and became quite familiar with Accounting processes while serving as a Technical Consultant for Quickbooks.If you're looking for a Virtual Assistant with strong Digital Marketing, social media & content skill, along with a passion for excellence and a desire for improvement, Lexi is the one to help you achieve your business goals.

Tricia is a uniquely talented young professional with a diverse skill set who will make a wonderful addition when you hire her as your next Virtual Assistant. A graduate with a Degree in Information Technology she possess all the tools needed to help your business increase its reach and brand recognition as a Digital Marketing Specialist.She started her professional career with Convergys, one of the BPO industry's largest companies, as a customer service representative. From here she moved her talents over to 95.9 FM Big Sound Radio in the Philippines where she assisted in the advertising division.Tricia has WordPress skills, is a creative and intuitive content writer, has social media marketing skills to go along with a talent in graphic design, video & photo editing. If you're looking for a young go-getter with an nearly limitless pool of skills, hire Tricia as your next virtual assistant and watch your business thrive! 

Michael D is a triple threat Virtual Assistant with a Bachelors Degree in Architecture who has Operations Experience with a proven track record of outstanding sales achievement. He has shown himself to be a leader and top performer at all stages of his professional career and will bring incredible value to your business as your Virtual Assistant.After studying Architecture, Michael decided to enter the Philippines thriving BPO industry, starting his career with Citibank. He rose to a leadership position heading a team on the Acquisitions division. From there he went on to lead Operational as well as Sales teams with a proven track record of dedication, professionalism and results.With a skill set that includes graphic & 3D design, Inside Sales and Process Development, Michael brings a unique level of diversity to the professional arena. Do your business a favor and bring Michael onto your team as your next Stafftronix Virtual Assistant.

SCHEDULE A TIME TO CHAT!

[ssa_booking type=consultation-phone-call-for-virtual-assistants]

EDUCATION

FAR EASTERN UNIVERSITY

1998-2003

B.S. ARCHITECTURE

PROFESSIONAL HIGHLIGHTS

COMMPEAK VoIP & TELCO SUITE

2018

OFFLINE SALES MANAGER

 

 

• Sales manager handling pricing and contract negotiations.
• Point person for technical sales and key accounts management.
• Manages local market and APAC region.
• Conducting online and onsite product demo.
• New business acquisitions manager.
• Salesforce technical lead.

BIZTEK OUTSOURCING

2014-2017

SENIOR SALES AND OPERATIONS MANAGER

 

 

• Overall person in-charge for center operations.
• Financial and business forecasting.
• Hiring and delivery officer.
• Client Services and Transition officer.
• New business acquisitions officer.
• Pricing and Contract Manager.
• Overall administrative functions.
• Overall business development functions.
• Business Planning and Implementation Manager.
• Manages all business verticals.

HARTE-HANKS PHILIPPINES

2012-2013

TEAM CAPTAIN/OPERATIONS SUPERVISOR

 

 

 

• Oversees different LOB’s for the company
• Directly interacting with US counterparts
• Performs coaching and mentoring
• Establishes areas of opportunities both in process and implementations
• OS in charge with programs covering sales, lead generation, internet research.
• Performs performance evaluation for proper skill set matching

CONTACTCENTER.COM

2006-2008

TRAINING AND DEVELOPMENT LEAD SPECIALIST/TRAINER and OIC 2nd LOB

 

 

• Lead trainer for all the accounts of the center (5 B2B and B2C Campaigns)
• Lead trainer for a major US F&A account
• OIC for company’s support line of business(LOB) – credit repair
• Plans and execute product specific training ( for new hires and program transferees) refresher and recurrent training (for existing employees; new hire orientation; basic skills training (communication)
• Makes certain that company policies, rules and regulations are being adhered to within the premises
• Creates and updates training materials (job aides, assessments and other instructional materials) on a regular basis
• Manages and supervises trainees throughout the duration of training. Class size vary from eight (8) to thirty-five (35)
• Monitors the performance of the trainees in the classroom and operation environments
• Regularly researches for additional training opportunities that will assist in improving quality
• Works hand in hand with other departments such as Administration, Account Management, Operations, Workforce, and Human Resources

Regularly Submits reports regarding the statistics of class numbers

CITIBANK N.A

2002-2004

TEAM LEAD ACQUISITIONS TEAM       

• Reports directly to unit managers on weekly sales output
• In charge with the acquisitions of new clients/customers through telemarketing scheme
• In charge with call for cash customer request against their existing banking records
• Monitors weekly performance of agents based on SLOs and SLAs
• Reports month-to-date sales generation in accordance to current market approval percentages
• Manages a team of eight senior agents and seven junior agents

Skills

Adobe Photoshop

Salesforce

AutoCAD

Process Development

Mark is a talented video editor with an array of skills who will make an excellent addition to your team when you hire him as your next Stafftronix Virtual Assistant. A skilled professional with a Bachelors Degree in Information Technology, Mark began his career in various customer service and tech support roles for some of the Philippines largest BPO companies.Throughout his career he has shown a constant commitment to improving his professional skills and excels in video editing, graphic design, social media & digital marketing, web development and a number of disciplines that may be put to great use for your business.Mark describes himself as someone who is equipped with enough knowledge of administrative support, a little bit of social media marketing and a whole lot of positive-attitude. Put these valuable traits to work for you and your business when you hire Mark as your next Virtual Assistant.