Virtual Assistant

Franz is a talented Graphic Designer & Video Editor who can work independently as well as a great fit as your Virtual Assistant or in a team setting.With a degree in multimedia arts and a wealth of professional experience, Franz has proven himself to be one of the top graphic design talents in his field in the Philippines. He excels at graphic design and video editing and has worked in projects in a diverse set of industries. He is open to feedback but not afraid to share his creative opinions and works as well independent as he does within a team setting.[ipages id="2"]

GRAPHIC DESIGN EXAMPLES FOR FRANZ

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Michael D is a triple threat Virtual Assistant with a Bachelors Degree in Architecture who has Operations Experience with a proven track record of outstanding sales achievement. He has shown himself to be a leader and top performer at all stages of his professional career and will bring incredible value to your business as your Virtual Assistant.After studying Architecture, Michael decided to enter the Philippines thriving BPO industry, starting his career with Citibank. He rose to a leadership position heading a team on the Acquisitions division. From there he went on to lead Operational as well as Sales teams with a proven track record of dedication, professionalism and results.With a skill set that includes graphic & 3D design, Inside Sales and Process Development, Michael brings a unique level of diversity to the professional arena. Do your business a favor and bring Michael onto your team as your next Stafftronix Virtual Assistant.

SCHEDULE A TIME TO CHAT!

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EDUCATION

FAR EASTERN UNIVERSITY

1998-2003

B.S. ARCHITECTURE

PROFESSIONAL HIGHLIGHTS

COMMPEAK VoIP & TELCO SUITE

2018

OFFLINE SALES MANAGER

 

 

• Sales manager handling pricing and contract negotiations.
• Point person for technical sales and key accounts management.
• Manages local market and APAC region.
• Conducting online and onsite product demo.
• New business acquisitions manager.
• Salesforce technical lead.

BIZTEK OUTSOURCING

2014-2017

SENIOR SALES AND OPERATIONS MANAGER

 

 

• Overall person in-charge for center operations.
• Financial and business forecasting.
• Hiring and delivery officer.
• Client Services and Transition officer.
• New business acquisitions officer.
• Pricing and Contract Manager.
• Overall administrative functions.
• Overall business development functions.
• Business Planning and Implementation Manager.
• Manages all business verticals.

HARTE-HANKS PHILIPPINES

2012-2013

TEAM CAPTAIN/OPERATIONS SUPERVISOR

 

 

 

• Oversees different LOB’s for the company
• Directly interacting with US counterparts
• Performs coaching and mentoring
• Establishes areas of opportunities both in process and implementations
• OS in charge with programs covering sales, lead generation, internet research.
• Performs performance evaluation for proper skill set matching

CONTACTCENTER.COM

2006-2008

TRAINING AND DEVELOPMENT LEAD SPECIALIST/TRAINER and OIC 2nd LOB

 

 

• Lead trainer for all the accounts of the center (5 B2B and B2C Campaigns)
• Lead trainer for a major US F&A account
• OIC for company’s support line of business(LOB) – credit repair
• Plans and execute product specific training ( for new hires and program transferees) refresher and recurrent training (for existing employees; new hire orientation; basic skills training (communication)
• Makes certain that company policies, rules and regulations are being adhered to within the premises
• Creates and updates training materials (job aides, assessments and other instructional materials) on a regular basis
• Manages and supervises trainees throughout the duration of training. Class size vary from eight (8) to thirty-five (35)
• Monitors the performance of the trainees in the classroom and operation environments
• Regularly researches for additional training opportunities that will assist in improving quality
• Works hand in hand with other departments such as Administration, Account Management, Operations, Workforce, and Human Resources

Regularly Submits reports regarding the statistics of class numbers

CITIBANK N.A

2002-2004

TEAM LEAD ACQUISITIONS TEAM       

• Reports directly to unit managers on weekly sales output
• In charge with the acquisitions of new clients/customers through telemarketing scheme
• In charge with call for cash customer request against their existing banking records
• Monitors weekly performance of agents based on SLOs and SLAs
• Reports month-to-date sales generation in accordance to current market approval percentages
• Manages a team of eight senior agents and seven junior agents

Skills

Adobe Photoshop

Salesforce

AutoCAD

Process Development

Lalaine is a multi-talented Virtual Assistant who specializes in  SEO & System Integration with excellent Digital & Content skills. She is bright, intuitive and will make a valuable addition to your team when you hire her as your next Stafftronix Virtual Assistant.After receiving her Bachelors Degree in Psychology, Lalaine decided to pursue a career in the Philippines BPO sector. Like many she began in Customer Service & Technical Support but quickly rose the ranks and discovered a talent for process improvement, system integrations and was given increasing levels of responsibilities which enabled her to hone her skills even further.Among her core skills and expertise Lalaine lists SAP, Adobe Lightroom, Photoshop, PremierePro, AfterEffects, WordPress Order and Credits management, Canva- creating Facebook posts, e-book & graphic design.She is also proficient in Photomatix (Editing HDR Photos ,her preferred platform for landscapes and real estate) and has a passion for Photography,  SEO writing, and Social Media management are a few of her professional passions.Among CRM tools Lalaine is familiar with are  Asana, Podio, Mailchimp, Agile, Salesforce, Ontraport, Meet Edgar, Hootsuite, LeadPages, ClickFunnels, Zapier, and ActiveCampaigns.Do your business a favor and interview Lalaine and get to know this highly talented professional. She will bring tremendous value & versatility to your business as your next Stafftronix Virtual Assistant.

Honey is a well-rounded Virtual Assistant with a diverse skill set which includes Bookkeeping, Financial Analysis, Digital Marketing and more. She possesses excellent time management skills and can provide incredible support across many aspects of your business. View her full profile here.Honey is a Registered Nurse who with a Bachelors Degree in Nursing from Notre Dame University in the Philippines. She has since enhanced her skills and has worked as a Virtual Assistant in a number of various roles.She is proficient in QuickBooks and Scrum and consistently strives to keep up to date with all the modern software and platforms utilized in the modern marketplace. Honey will make a great addition to your team as your next Virtual Assistant.

SCHEDULE A TIME TO INTERVIEW HONEY!

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Marie is has a uniquely diverse skill set who has experience in a number of disciplines which make her an ideal candidate to be your next Stafftronix Virtual Assistant. She is very skilled in Project Management, SEO, Social Media & Digital Marketing, Web Development and much more.Marie graduated with a Bachelors Degree in Computer Science and has kept her skills up to date with the latest tools & technologies throughout her ever-impressive professional career. She's worked in the BPO field, media & entertainment as well as her transition as a top-level Executive Virtual Assistant.Do your business a favor and hire Marie as your next Virtual Assistant. You'll be bringing an intelligent, diligent and talented professional into your business who will help in ways you never thought imaginable.

EDUCATION

Trinity University of Asia

1990-1994

B.S. Computer Science

PROFESSIONAL HIGHLIGHTS

ENAMORED DESIGNS

2018

Chief of Operations

 

• Recruiting
• Social Media Management
• Product Listing
• Listing Profiles
• Amazon Merch Hunt
• Product Description
• Lead Generation
• Payroll
• Project Management
• Display Advertisement

SEO UNRIVALLED

2016-2018

Social Media Manager

 

Design / Creation / Video / Audio:

• Designing Logos, Banners, Icons, eBook Covers and Headers
• Designing Infographics Images 
• Designing Landing / Sales / Opt-In Pages
• Video Editing – graphic and music overlay
• Transcription of Video and Audio Files
• Forms Creation
• Document Template Creation
• Online Research
• Data Mining & Development / Lead Generation
• Blog Publishing Management
• Creating Email Newsletters
• Data Entry in google docs
• EBook Creation / Layout / Formatting
• Creating + Editing Follow-up Emails and Auto-responders
• Weekly / Monthly Google Analytics & Traffic Reports

 

 

Social Media:

• Social Media Management Tasks
• Create Post and schedule:  Facebook, Instagram, Linked In, and YouTube
• Promoting Facebook offers (paid ads) 
• Collating and Interpreting Facebook Insights
• Create and Manage LinkedIn Account / Profile
• Manage YouTube Account
• Upload Videos on YouTube
• Moderating YouTube Comments
• Uploading Videos to other Video Sharing Sites / Social Media
• Answer inquiries and Messages on All Channel & Profiles – Create / Manage Facebook messenger bots – Content / Blog Post Creation – 1 p/wk. 
• Moderating Blog Comments

 

Word Press  

• Support WordPress Websites
• Install WordPress Plugins and Themes
• WordPress Theme Customization
• WordPress Functionality and Plugin Enhancement
• Site Maintenance / Security and Troubleshooting
• CRM Integration & Social Media Integration

MMC HOME SOLUTIONS, LLC.

2016

General Virtual Assistant

 

• Manage outbound marketing systems (direct mail, online, etc)

• create/manage/maintain lists in excel
• create/schedule/execute marketing campaigns 

• CRM/Lead system management

• input and manage of leads in CRM system (Podio) 
• assign tasks to me and other team members as needed

• Write/Send offers 

• fill in preformatted with relevant data
• calculate offers using preformatted calculators/tools and online data lookup
• send by email/text/phone and mail using available online systems

• Contact and follow-up leads (text, email, and possible verbal) –  – document and maintain business processes/procedures
• OPTIONAL/Nice-to-have:  cold-call ~1-2 hours per day to pre-qualified leads using Skype 
• OPTIONAL:  manage business social media for marketing purposes (not yet implemented)

EXPRESS SOLUTION

2014-2015

Transcriptionist

 

• Decide which information should be included or excluded in reports.

 

• Distinguish between homonyms, and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources on anatomy, physiology, and medicine.

 

• Identify mistakes in reports, and check with doctors to obtain the correct information.

 

• Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.

 

• Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material.

 

• Return dictated reports in printed or electronic form for physicians’ review, signature, and corrections, and for inclusion in patients’ medical records.

Vanie is an experienced Bookkeeper with proficient in both Quickbooks and Xero who can help you get your finances in order when you hire her to be your next Stafftronix Virtual Assistant.Vanie graduated with a Bachelors Degree in Computer Science but found she had a knack for numbers and has spent more than seven years in Bookkeeping roles. She also has a solid track record working in Operations and Human Resources.She hopes to find a Virtual Assistant role with a dynamic and continuously evolving organization that will provide her opportunities to be an integral part of the team and their success.Do your business a favor and hire Vanie as your next Virtual Assistant.

Priscilla has exceptional experience as an Executive Secretary as well as performing for some of the top companies in the BPO industry. She was an SDP Scholar with a Bachelors Degree in English.Priscilla has served in high-end roles as an Executive Assistant & Secretary for leading executives in the Philippines and has gone on to work with the major players in the BPO industry, including Convergys.Priscilla will make a wonderful addition to your team as your next virtual assistant. View here full profile here.

SCHEDULE A TIME TO INTERVIEW PRISCILLA!

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